What's New
Check out our most recent carbonhouse updates, from small fixes, website launches to new features.
April 2025
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feature
New Backstage Dashboard
We’re excited to introduce Backstage, our newly designed Showtime dashboard built to enhance your experience. Backstage prioritizes consistency, accessibility, and enjoyment—making it easier than ever to navigate, visualize data, and manage your website with confidence. Featuring a clear hierarchy and intuitive navigation, Backstage empowers you to focus on what matters most.
Learn More -
integration
April 2025 Launches
- Van Wezel Performing Arts Hall - Sarasota, FL
March 2025
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website launch
March 2025 Launches
- Carolina Theatre - Charlotte, NC
- Kay Bailey Hutchison Convention Center Dallas - Dallas, TX
- Iowa Events Center - Des Moines, IA
February 2025
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website launch
February 2025 Launches
- Ravinia - Highland Park, IL
- The Plaza Theatre - Palm Springs, CA
January 2025
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website launch
January 2025 Launches
- The Ruth and Nathan Hale Theater - Pleasant Grove, UT
- Capitol Theatre Wheeling - Wheeling, WV
- The Liacouras Center - Philadelphia, PA
- Sandy Springs Performing Arts Center - Sandy Springs, GA
December 2024
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website launch
December 2024 Launches
- LA Convention Center - Los Angeles, CA
November 2024
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website launch
November 2024 Launches
- Auditorium Theatre - Chicago, IL
- Rentschler Field - East Hartford, CT
- Tennessee Performing Arts Center - Nashville, TN
September 2024
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website launch
September 2024 Launches
- The Sonnentag Center - Eau Claire, WI
- CUTX Event Center - Allen, TX
- Bon Secours Wellness Arena - Greenville, SC
- XL Center - Hartford, CT
August 2024
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integration
August 2024 Launches
- Outlet Shopping at The O2 - London, England
- SCHEELS Arena - Fargo, ND
- The Palace Theatre - Stamford, CT
July 2024
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website launch
July 2024 Launches
- Greenville Arena District - Greenville, SC
- Gas City Performing Arts Center - Gas City, IN
- WesBanco Arena - Wheeling, WV
June 2024
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website launch
June 2024 Launches
- Allen County War Memorial Coliseum - Fort Wayne, IN
- Townsend Center for the Arts - Carrollton, GA
- Nederlander Concerts - California
May 2024
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website launch
May 2024 Launches
- Frontwave Arena - Oceanside, CA
- Hamilton Arena Project - Ontaria, Canada
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update
HOUSEKEEPING: Latest Client Updates
At carbonhouse, we receive hundreds of support inquiries from clients each month. From small requests, like adding parking buttons on event detail pages, to larger projects such as ticketing integration, our support team does it all. Check out a sampling of the projects we completed in April for client venues and arts organizations across the globe.
Read More
April 2024
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website launch
April 2024 Launches
- Addition Financial Arena - Orlando, FL
- Tennessee Theatre - Knoxville, TN
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update
POWERHOUSE: Rebecca Mobley Regional Director Marketing & Public Relations for State Farm Stadium
In our new Powerhouse series, carbonhouse interviews exceptional clients hosting truly one-of-a-kind events.
Tonight, March Madness culminates with the NCAA Men’s Basketball Tournament national title game at State Farm Stadium, an ASM Global-managed facility. In our first Powerhouse interview, Rebecca Mobley unveils the playbook behind hosting this larger-than-life event in Phoenix (for the second time!). She touches on what the host selection process looks like, discusses some of the stadium’s year-plus preparations for the event, and details the slam-dunk fan experience taking place on the stadium grounds and throughout the city.
Read More
March 2024
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website launch
March 2024 Launches
- State Farm Center - Champaign, IL
- Wells Fargo Center - Philadelphia, PA
- PFM Corp - Providence, RI
February 2024
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website launch
February 2024 Launches
- Innovation District Garage - Providence, RI
- SoFi Stadium - Inglewood, CA
- Moose Jaw Events Centre - Moose Jaw, SK, Canada
January 2024
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website launch
January 2024 Launches
- Greensboro Coliseum Complex - Greensboro, NC
- George Street Playhouse - New Brunswick, NJ
- Mullins Center - Amherst, MA
- Bethel Woods Center for the Arts - Bethel, NY
- Event & Venue Marketing Conference
- Central Bank Center - Lexington, KY
December 2023
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website launch
December 2023 Launches
- Pablo Center - Eau Claire, WI
- Sharks Ice at San Jose - San Jose, CA
- Sharks Ice at Fremont - Fremont, CA
- Oakland Ice - Oakland, CA
November 2023
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website launch
November 2023 Launches
- Denver Coliseum - Denver, CO
- Austin City Limits Live - Austin, TX
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feature
Explore the New Training Dashboard
We’re thrilled to introduce our Showtime Training Dashboard - a premium website training resource offered by carbonhouse, in a new, elevated format! The dashboard includes in-depth instructional videos, topical help articles, and additional resources. Access the Training Dashboard through the Showtime Help Desk.
View Training Dashboard
October 2023
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website launch
October 2023 Launches
- EagleBank Arena - Fairfax, VA
- YouTube Theater - Inglewood, CA
- Amica Mutual Pavilion - Providence, RI
- Rhode Island Convention Center - Providence, RI
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feature
Your Ideas, Our Solutions: Introducing Our New Add-Ons Website
At carbonhouse, we always want to encourage you to dream big when it comes to crafting your story and enhancing your online presence. We’re excited to announce the recent rollout of our brand new Add-ons website, which shows that when it comes to building a carbonhouse website that meets your unique needs, the possibilities are endless.
The Add-ons site - tailored exclusively for our valued Arts & Venues clients - is a platform that showcases the array of premium tools we've designed to elevate your website's functionality. We’ve organized the tools by category for easy discovery, and included detailed descriptions and information about pricing and turnaround times. You can even explore how these innovative tools are being used on various carbonhouse sites with click-through client examples. When you're ready to take the next step, choose "Inquire Now" to seamlessly connect with us.
Our new, user-friendly Add-ons site is your gateway to dozens of one-of-a-kind tools specifically tailored to empower your website. Explore the possibilities now, and take your site to the next level.
View Add-Ons Website
September 2023
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website launch
September 2023 Launches
- Saskatchewan Rush - Saskatoon, SK
- SAP Center - San Jose, CA
- Brushy Creek Amphitheater - Hutto, TX
August 2023
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website launch
August 2023 Launches
- Denver Arts and Venues - Denver, CO
- Capital One Arena - Washington, DC
- Ballet West - Salt Lake City, UT
- Sing Out Loud Festival - St. Augustine, FL
July 2023
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website launch
July 2023 Launches
- Sanford Center - Bemidji, MN
- The Carson Center - Padukah, KY
- Legacy Arena - Douglasville, GA
June 2023
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website launch
June 2023 Launches
- Charlotte International Arts Festival - Charlotte, NC
- Tahoe Blue Event Center - Tahoe, NV
- ExtraMile Arena - Boise, ID
- Wintrust Arena - Chicago, IL
- Arie Crown Theater - Chicago, IL
- Bergen PAC - Englewood, NJ
May 2023
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website launch
May 2023 Launches
- BOK Center - Tulsa, OK
- Toyota Arena - Ontario, CA
April 2023
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website launch
April 2023 Launches
- Shakespeare Theatre of New Jersey - Madison, NJ
- Cross Insurance Arena - Portland, ME
March 2023
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website launch
March 2023 Launches
- F&M Bank Arena - Clarksville, TN
- Tech CU Arena - San Jose, CA
- Tacoma City Theaters - Tacoma, WA
- BankPlus Amphitheater - Southaven, MS
- CURE Insurance Arena - Trenton, NJ
- Performing Arts Center San Luis Obispo - San Luis Obispo, CA
February 2023
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website launch
February 2023 Launches
- Chaifetz Arena - St. Louis, MO
- Target Center - Minneapolis, MN
- Tilles Center - Brookville, NY
- State Theatre New Jersey - New Brunswick, NJ
- Folk Americana Roots Hall of Fame - Boston, MA
- FTL War Memorial - Fort Lauderdale, FL
January 2023
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website launch
January 2023 Launches
- Atlantic City Convention Center - Atlantic City, NJ
- Ruth Eckerd Hall - Clearwater, FL
- Civic Center Music Hall - Oklahoma City, OK
- KFC Yum! Center - Louisville, KY
December 2022
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integration
December 2022 Launches
- Ryman Auditorium - Nashville, TN
November 2022
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website launch
November 2022 Launches
- Ralph Englestad Arena - Grand Forks, ND
- AO Arena - Manchester, England
- SLP Concerts - Northeastern US
- Florida Theatre - Jacksonville, FL
- Sheen Center - New York, NY
- Century II - Wichita, KS
October 2022
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website launch
October 2022 Launches
- Stockton Live (Stockton, CA)
- Desert Diamond Arena (Glendale, AZ)
- FargoDome (Fargo, ND)
- Novant Health Thanksgiving Parade (Charlotte, NC)
September 2022
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website launch
September 2022 Launches
- First Fleet Concerts - Des Moines, IA
August 2022
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website launch
August 2022 Launches
- Van Wert Live - Van Wert, OH
- Cowtown Coliseum - Fort Worth, TX
- Lyric Baltimore - Baltimore, MD
June 2022
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website launch
June 2022 Launches
- Maxwell C King Center for the Performing Arts - Melbourne, FL
- Grand Ole Opry - Nashville, TN
- Soldier Field - Chicago, IL
- ComEd Rec Center - Chicago, IL
- Gately Track & Field - Chicago, IL
- McFetridge Sports Center - Chicago, IL
- Morgan Park Sports Center - Chicago, IL
May 2022
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website launch
May 2022 Launches
MVP Arena - Albany, NY
March 2022
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website launch
March 2022 Launches
- Utilita Arena - New Castle, England
- Providence Performing Arts Center - Providence, RI
- Capital One Hall - Tysons, VA
February 2022
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website launch
February 2022 Launches
- University of New Mexico Ticketing - Albuquerque, NM
- First Direct Arena - Leeds, England
January 2022
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website launch
January 2022 Launches
December 2021
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integration
December 2021 Launches
- Huntington Place - Detroit, MI
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update
COMPANY CLOSURE: Dec. 23, 2021 - Jan. 3, 2022
The carbonhouse offices will be closed beginning Thursday, December 23 for winter break. Urgent tickets will be addressed. Non-urgent tickets will be handled when we return to the office on Monday, January 3, 2022.
Happy holidays!
November 2021
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website launch
November 2021 Site Launches
- Paramount Theatre Oakland - Oakland, CA
- History Toronto - Toronota, Canada
- The Orion Amphitheatre - Huntsville, AL
- Symphony Hall - Springfield, MA
- San Juan Outpost - San Juan Capistrano, CA
October 2021
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website launch
October 2021 Site Launches
- Albany Capital Center - Albany, NY
- ASM Mobile - Mobile, AL
- L.A. Live - Los Angeles, CA
- Ford Idaho Center - Nampa, ID
- Tinseltown Holiday Spectacular - Philadelphia, PA
September 2021
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website launch
September 2021 Site Launches
- Shubert Theatre - New Haven, CT
- Cheyenne Presents - Cheyenne, WY
- Z2 Ent - Boulder, CO
- Tech Port Center - San Antonio, TX
August 2021
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website launch
August 2021 Site Launches
- Cincinnati Arts Association - Cincinnati, OH
- Boch Center - Boston, MA
July 2021
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website launch
July 2021 Site Launches
- Westville Music Bowl - New Haven, CT
- Factory in Deep Ellum - Dallas, TX
June 2021
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website launch
June 2021 Site Launches
- The Monument - Rapid City, SD
May 2021
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website launch
May Site Launches
- Central Bank Center - Lexington, KY
- Ford Wyoming Center - Casper, WY
- Denver Performing Arts Complex - Denver, CO
- Norton Healthcare Sports and Learning Center - Louisville, KY
- Charlotte Shout - Charlotte, NC
April 2021
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website launch
April Site Launches
- Great Lakes Center for the Arts - Bay Harbor, MI
- Rams Head Presents
- Rams Head Group
March 2021
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website launch
March Site Launches
- Pabst Theater Group - Milwaukee, WI
- Rochester Americans - Rochester, NY
- The Rams Head Group
- Peace Center - Greenville, SC
- Boardwalk Hall - Atlantic City, NJ
- T-Mobile Center - Kansas City, MO
February 2021
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website launch
Morrison Center - Boise, ID
Long time client, Morrison Center, has launched its newly redesigned site on the hybrid platform.
Located on the campus of Boise State University, the 2,002-seat Velma V. Morrison Center for the Performing Arts is Idaho's home for the arts. Nestled on the banks of the Boise River, with a panoramic view of the city, parks and foothills, the Center's 10-story stage house is a recognizable fixture of the Capitol's picturesque skyline.
More Info -
website launch
Coca-Cola Music Hall - San Juan, Puerto Rico
We're happy to announce that the Coca-Cola Music Hall has launched their new hybrid site. Coca-Cola Music Hall, is a state-of-the-art venue opening in San Juan Puerto Rico in 2021 that will change the face of the music and entertainment industry on the island.
More Info -
website launch
Empower Field at Mile High - Denver, CO
Located less than 50' from the site of the original Mile High Stadium, Empower Field at Mile High stands at an elevation of 5,280 feet above sea level, a characteristic that remains today as one of the most internationally recognized of any sports venue in the world. Empower Field at Mile High serves as the home stadium for the National Football League's Denver Broncos. Check out their new site built on the hybrid framework.
More Info
January 2021
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website launch
Atlanta Symphony Orchestra - Atlanta, GA
We're thrilled to announce that Atlanta Symphony Orchestra has joined the carbonhouse family.
Their site has a number of tailor-made features including:
- A promo system that has an almost infinite combination of card sizes. Making their homepage and landing pages more dynamic.
- An artist database that has fields automatically adjust based on artist type selected.
- Conductors & Musicians page with instrument section filtering.
- Program Piece database that includes an mp3 player on the Event List and Event Detail Pages.
- Advanced Ticketing System which includes a custom section on Event Detail Pages for Pre-Sale/Subscribe options, customizable buy tickets button text, and the ability to have multiple buying options for each showing.
December 2020
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website launch
Jam Productions - Chicago, IL
We're excited to announce that Jam Productions has joined the carbonhouse family! Jam Productions, Ltd. is one of the largest independent producers of live entertainment in the United States. Located in Chicago, Jam has presented thousands of shows in nearly every corner of the nation since 1972.
More Info
November 2020
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website launch
Petersen Events Center - Pittsburgh, PA
Petersen Events Center, home of the Pitt Men's and Women's Basketball teams, launched their new site on the carbonhouse hybrid platform.
More Info
October 2020
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website launch
Tyson Events Center - Sioux City, IA
We're happy to announce that Tyson Events Center has joined the carbonhouse family! The Tyson Events Center is home to the Sioux City Musketeers, the Sioux City Bandits and NAIA college tournaments. Along with sporting events, the 10,000 seat arena plays host to a wide array of events including Concerts and Family Shows. Check out their new site on the hybrid framework.
More Info
September 2020
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website launch
Microsoft Theater - Los Angeles, CA
Long-time carbonhouse client, Microsoft Theater, has launched its redesigned hybrid site. The new site features an animated background gradient that highlights many of their brand colors.
More Info
August 2020
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website launch
Bankers Life Fieldhouse - Indianapolis, IN
We're excited to welcome Bankers Life Fieldhouse to the carbonhouse family! The Fieldhouse is the home of the Indiana Pacers of the NBA and the Indiana Fever of the WNBA. Check out their new site on the hybrid framework.
More Info
July 2020
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website launch
Ponte Vedra Concert Hall - Ponte Vedra Beach, FL
Ponte Vedra Concert Hall was built with a modern, historical twist. Constructed from the foundation of an old Baptist church in 2011, the renovation and repurpose of the space led to the creation of a flexible entertainment venue. Check out their new hybrid site to see how we incorporated their fun contemporary branding.
More Info
May 2020
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website launch
Popejoy Presents
A big welcome to our new client, Popejoy Presents! Their new site was built on the carbonhouse hybrid platform.
More Info -
website launch
Allegiant Stadium - Las Vegas, NV
We're excited to welcome Allegiant Stadium to the carbonhouse family! The state-of-the-art Allegiant Stadium is currently under construction, located in Paradise, Nevada. It will serve as the future home stadium for the National Football League's Las Vegas Raiders and the University of Nevada, Las Vegas Rebels college football team. Check out their new site on the hybrid framework.
April 2020
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website launch
North Charleston Coliseum & Performing Arts Center
Long-time carbonhouse client, North Charleston Coliseum & Performing Arts Center, has launched its redesigned hybrid site.
More Info
March 2020
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website launch
Saints Basebal - St. Paul, MN
We are thrilled to announce the launch of our first ever baseball team, the St. Paul Saints. Established in 1993, The Saints are part of the American Association of Independent Professional Baseball North Division. The Saints Marketing team wasted no time exploring all of the features the SPORTS by carbonhouse platform has to offer. Be sure to check out the roster pages that feature stunning photos of the players in action as well as stats fed from baseballreference.com.
More Info -
update
How to communicate about COVID19 and Postponed Events
We've had many inquiries about how to communicate using the website especially about postponed events. We've put together a list of the Best Ways to Communicate Using Your Website. Take a look!
More Info
February 2020
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website launch
Reno Events - Reno, NV
We're really excited to announce the launch of the new RenoEvents.com. The site was built to showcase ASM Global's four buildings in Reno: Reno Events Center, Reno-Sparks Convention Center, National Bowling Stadium, and Reno-Sparks Livestock Events Center. Congratulations again to the ASM Reno team!
More Info -
website launch
Ralston Arena - Ralston, NE
Long-time carbonhouse client, Ralston arena, has launched its redesigned hybrid site.
More Info -
website launch
PNC Arena - Raleigh, NC
Long-time carbonhouse client, PNC Arena, has launched its redesigned hybrid site. PNC Arena is located in Raleigh, North Carolina, and is home to the 2006 Stanley Cup Champions Carolina Hurricanes and NC State University Men’s Basketball. On an annual basis, PNC Arena welcomes over 1.5 million guests and plays host to more than 150 events including major concert tours, and family shows.
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website launch
St. Augustine Amphitheatre - St. Augustine, FL
St. Augustine Amphitheatre, lovingly known as The Amp, is located on Anastasia Island, across the bridge from downtown St. Augustine. The Amp is an intimate setting with just under 5,000 seats, where, we've been told, there's no bad seat in the house! Check out their new site on the carbonhouse hybrid framework.
More Info
January 2020
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website launch
Oakland Arena/RingCentral Coliseum - Oakland, CA
The Oakland Arena/RingCentral Coliseum has launched their newly redesigned site on the hybrid framework. Their new site features an event database fed intro panel, the ability to add promotions in the navigation, and a custom Instagram feed.
More Info -
website launch
Chartway Arena - Norfolk, VA
Long-time carbonhouse client, Chartway Arena, has launched its redesigned hybrid site. The new site highlights the Old Dominion University men's and women's basketball teams on the venue homepage.
More Info -
website launch
Centene Community Ice Center - St. Louis, MO
The Centene Community Ice Center is home to hockey programming for all ages and abilities within the St. Louis region. Centene Community Ice Center website is on the hybrid platform, which allows them to feature all of their most important initiatives right on the homepage.
More Info -
website launch
Veterans Memorial Auditorium - Providence, RI
Since 1950, the Veterans Memorial Auditorium (The VETS) has held a unique place in the cultural life of Rhode Island as a performance venue for legendary artists, local performers, and community traditions. Check out their new site on the carbonhouse hybrid framework.
More Info
December 2019
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website launch
The SSE Arena Wembley - Wembley, UK
Long-time client, The SSE Arena Wembley, has launched their newly redesigned site on the hybrid framework.
More Info -
website launch
CBUSArts - Columbus, OH
CBUSArts is a regional ticketing system servicing central Ohio and is the official ticketing site for multiple local venues. Since CBUSArts is owned and operated by the Columbus Association for the Performing Arts (CAPA), they're able to manage all of the events for both sites (CAPA.com & CBUSArts.com) from one centralized Showtime. Be sure to check out their new custom carbonhouse site.
More Info
November 2019
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feature
Add the new Helpdesk Widget to your dashboard
Keep track of your tickets within your dashboard with the new Helpdesk Widget. Read more
More Info -
feature
Organize your media gallery with folders!
Use tags to organize your media into folders within the media gallery. Learn more!
More Info -
feature
SPORTS Clients: Set your widgets to autorotate
We've launched a new feature that allow SPORTS by carbonhouse clients to set slideshow/store/promo widgets to auto rotate on a case by case basis. Click on the edit button on the widget and click on the Auto Rotate toggle to enable the widget to rotate. Check it out!
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website launch
Sandler Center - Virginia Beach, VA
Nestled in the heart of Virginia Beach Town Center, Sandler Center for the Performing Arts, is not only heralded as one of the region's most stunning structures but also among the nation's most acoustically sound venues for the arts. Be sure to check out their new carbonhouse site.
More Info
October 2019
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website launch
Fair Park - Dallas, TX
Fair Park covers 277-acres recreational and educational complex just east of downtown Dallas. Over five million visitors come every year to explore Fair Park's diverse array of venues and landmarks. Fair Park stands as the only intact and unaltered pre-1950s world fair site in the United States. Between the art deco and architecture, the history, and the events, Fair Park reflects an all-in-one, unique destination to visit for all. We're very proud to have this historic landmark as part of the carbonhouse family.
More Info -
website launch
Ferguson Performing Arts Center - Newport News, VA
Christopher Newport University’s Ferguson Center for the Arts has become an international force, presenting the finest cultural attractions in the world. More than 2 million patrons have experienced hundreds of performances in our acoustically superb theaters.
The new Ferguson Center site features an integration with Tessitura to create a seamless purchase experience.
More Info -
website launch
Marathon Center for the Performing Arts - Findlay, OH
MCPA hosts over 300 events each year including performances by rock-n-roll legends Chicago and country music superstar Darius Rucker, as well as weddings and preschool graduation ceremonies. Check out the new MCPA site!
More Info -
website launch
Cleveland Monsters
The Cleveland Monsters are the newest AHL team on the SPORTS by carbonhouse platform!
More Info
September 2019
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website launch
The Whiting & Capitol Theatre - Flint, MI
Congratulations to the Flint Cultural Center Corporation on the launch of their two new carbonhouse sites, The Whiting and Capitol Theatre. Since they wanted their websites to be visually similar, we kept the layout of events the same on both and used color and imagery to differentiate the two. Their events are centralized so they can maintain all events for both sites from one Showtime login. We also provided them with the flexibility to easily update the links and faq list that display on their ticketing site (TNEW v7).
August 2019
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website launch
Bridgestone Arena - Nashville, TN
Long-time client, Bridgestone Arena, has launched their newly redesigned site on the hybrid framework.
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website launch
Silverstein Eye Centers Arena - Independence, MO
Centrally located, the multi-purpose, state-of-the-art 5,800-seat arena is the premier entertainment destination of Eastern Jackson County. The arena is home to the Mavericks of the ECHL, the Comets of the MASL, and has hosted a multitude of concerts by internationally recognized artists such as the Zac Brown Band, Miranda Lambert, Bruno Mars, Ariana Grande, Tobymac and Alan Jackson.
More Info -
website launch
TicketLeader - Vancouver, British Columbia
TicketLeader, is our newest ticketing site on the hybrid platform.
More Info
July 2019
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website launch
BMO Field - Toronto, Ontario
Congratulations to BMO Field on the launch of their new hybrid site. BMO Field is Canada’s first soccer-specific stadium and plays home to Canada’s National soccer team, the Toronto Argonauts, and Toronto FC, Canada’s first Major League Soccer team. Since the teams' schedules are very season-specific we set up their homepage to still be impactful even if there are a few or no upcoming games.
More Info -
website launch
Angel Of The Winds Arena
Welcome to our newest client on the hybrid framework, Angel Of The Winds Arena!
More Info -
website launch
San Antonio Rampage - San Antonio, TX
Join us in welcoming the San Antonio Rampage to the carbonhouse family!
More Info -
update
Meta Images Now Editable for Events & News
Meta Images are now editable for Event and News pages. The system automatically pulls a picture from the page for you, but if you ever want to change the default image, you can do so from the meta data section on the options tab.
June 2019
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website launch
Staples Center - Los Angeles, CA
Congratulations to Staples Center on the launch of their new custom carbonhouse site! Their site has a number of tailor-made features including:
- A team section on the homepage that automatically displays each team's next upcoming game. If any team is in the offseason it defaults to linking to the Team Detail page and the associated text is customizable, e.g. "Season begins October 2019".
- A tabbed social wall that allows users to see a large glimpse of each social feed.
- Ability to add suites and parking links to event listings and Event Detail pages on an event by event basis.
- Automatic upcoming event lists at the bottom of Event Detail pages that coordinate to the event's category, e.g., Sparks Games display the next Sparks games, Concerts and Events display upcoming Concerts and Events.
- Unique spotlight styles used across premium and group pages.
May 2019
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website launch
The Hangar Sport & Events Centre - Toronto, Canada
Congratulations to The Hangar Sport & Events Centre on the launch of their new carbonhouse site!
More Info -
website launch
Webster Bank Arena - Bridgeport, CT
A big welcome to our newest client on the hybrid framework, Webster Bank Arena! Since they often have difficulty receiving assets from promoters we created a unique solution for their event listings. When an event doesn't have an image the event card uses their branding elements instead, giving the homepage and the event listing a more dynamic look.
More Info -
website launch
Mass Mutual Center - Springfield, MA
Longtime client, Mass Mutual Center launched its newly redesigned hybrid site today.
More Info -
feature
Preview your alerts before they go live
Whether you're setting a homepage overlay, text alert, or event alert, you now have the ability to preview those alerts before they go live on the site. Example. Don't have alerts on your site? Email Client Services and ask for pricing.
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website launch
Infinite Energy Center - Duluth, GA
Longtime client, Infinite Energy Center launched its newly redesigned hybrid site today. Their new site features an Interactive Visitor Guide, Venue Detail Pages, and a customized Group Sales Listing.
More Info -
website launch
The Sinclair - Cambridge, MA
Congratulations to The Sinclair on the launch of their new carbonhouse site!
More Info -
website launch
Cobo Center - Detroit, MI
The Cobo Center has been a client and friend of carbonhouse for the better part of a decade. We were thrilled to have the opportunity to upgrade their site to the hybrid platform. Check out the new and improved Cobo Center site!
More Info -
update
Same old spotlight, brand new look
Spotlight lists got a makeover so they are easier to manage and reorder.
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update
Save Changes Alert: We've got your back!
We've added an alert that shows if you try to close your browser or navigate away from a page in Showtime without saving your changes.
April 2019
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update
Organizing your Media Gallery just got easier
Tagging allows you to organize your media assets by keyword. Click on the edit button for the media item and in the right-hand column add whatever tags you think will apply and save your asset. See an example. Now you'll be able to search for assets based on any of those tags as well as the media title. So organized! Marie Kondo would be proud! Happy tagging!
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update
Friendly URLs are even friendlier! Mobile friendly, that is.
The Friendly URL module is now available on mobile so you can set up friendly URLs on the go!
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update
Media Grid Preview
The Media Gallery Grid view now has a preview that displays the information about each media without having to flip back and forth from list view to grid view or hover. Click on any item in your media gallery to view this new feature.
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website launch
IU Auditorium - Bloomington, IN
Longtime carbonhouse client, IU Auditorium, has launched their redesigned hybrid site.
More Info -
website launch
Rocket Mortgage FieldHouse - Cleveland, OH
Quicken Loans Arena has a new name and a new custom carbonhouse site! Their new site features advanced ticket types that allow them to easily highlight pre-sale tickets, branded premium tickets, and VIP packages all on their Event Detail pages. The site also boasts a custom homepage promo system, an interactive visitor guide, a color-coded suite events filter, individual showings promo code functionality, and ECAL integration.
More Info
March 2019
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website launch
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website launch
Event & Arena Marketing Conference
Be sure to check out the newly redesigned Event & Arena Marketing Conference site! The new site features a redesigned agenda, some creative hover effects, and a background video panel.
More Info -
website launch
Blumenthal Performing Arts - Charlotte, NC
Congratulations to Blumenthal Performing Arts on the launch of their new site! The site has a dynamic homepage promo system that allows them to call extra attention to events, seasons, on sale teasers, contests etc. right in the middle of their events section. When these promo areas aren't in use they backfill with events making it a stress-free system to use.
More Info -
website launch
Booth Amphitheatre - Cary, NC
A big welcome to our new client, Booth Amphitheatre! Their new site was built on the carbonhouse hybrid platform.
More Info -
website launch
Houston Toyota Center - Houston, TX
Longtime carbonhouse client, the Houston Toyota Center, launched their beautifully redesigned site on the hybrid platform. Their new site features advanced ticket types that not only streamline their internal process but also makes for a user-friendly experience.
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February 2019
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website launch
Bridgeport Sound Tigers - Bridgeport, CT
Bridgeport Sound Tigers is our newest team on the SPORTS by carbonhouse platform!
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feature
Carbonhouse Search Widget for Dashboard
Have the carbonhouse custom search? You can now review search activity with Top Search Term widget. If you don't have carbonhouse custom search, reach out to the help desk to inquire how to add it.
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website launch
Sharks Internal Staff Portal - San Jose, CA
Sharks Sports & Entertainment has launched their new internal staff portal site! The private employee only site gives them a customizable home dashboard full of pertinent information such as uniform standards, policy changes, and employee recognition awards. They also have a unique employee calendar that brings in SAP Center events and allows them to add employee events such as "dry cleaning pick up day" or "payday."
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website launch
Durham Performing Arts Center - Durham, NC
A longtime carbonhouse client, DPAC, has launched their redesigned hybrid site.
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bug fixes
Facebook Widget Update
Facebook has fixed its feed. If you've given us admin access to your Facebook account you're good to use the Facebook widget on your site again.
If your Facebook/Instagram widgets are blank you'll need to follow these instructions to get them working again: Facebook/Instagram Widget Instructions -
bug fixes
Facebook Widget
You'll notice if you have the Facebook widget on your site it is currently blank. It's because there is a bug with the feed that Facebook is working to resolve. We'll let you know once they have the feed working again. In the meantime, you'll want to swap out the Facebook widget on your site for a different widget.
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feature
Live Scoring now available on the Sports Framework
Your fans can now be part of the action with live scoring! Live scoring is optional on a per game basis so don't worry if you can't do it for every game. You can also display the final score/game recap as soon as the game is over! Watch the video tutorial to learn more.
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website launch
Antel Arena - Montevideo, Uruguay
The brand new, Antel Arena, has launched their new site on the carbonhouse hybrid platform.
January 2019
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website launch
CAJUNDOME & Convention Center - Lafayette, LA
The home of the Ragin' Cajuns launched their brand new site. The new CAJUNDOME & Convention Center website was built on the hybrid platform and features a full page calendar, interactive visitor guide, contest system, and team detail pages. Congratulations on a successful launch!
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website launch
Amalie Arena - Tampa, FL
Amalie Arena is the second site in the Tampa Bay Sports & Entertainment family to launch a redesign on the hybrid platform. Like it's sister site, the Yuengling Center, the new Amalie Arena site features an event hierarchy on the homepage, a full page events calendar, the interactive visitor guide, and subnavigation promos with a slightly different treatment.
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December 2018
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feature
New Features on Pages
JUST ADDED: By popular demand, you are now able to time your pages to publish at a set date and time. You will also be able to expand and collapse all content items on the page for ease of reordering.
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update
The New and Improved Text Editor
We've launched an upgraded text editor to all carbonhouse sites today. Please read our Supporting Documentation for more information.
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website launch
Yuengling Center - Tampa, FL
We're so pleased to announce that our friends over at Tampa Bay Sports & Entertainment have launched a new site on the hybrid platform. The new site features a multi-level event hierarchy on the homepage, a full page calendar, the interactive visitor guide, and unique promos spaces in each of the five sub-navigation items.
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website launch
Stifel Theatre - St. Louis, MO
Long time carbonhouse client, the Stifel Theatre, launched their beautifully redesigned site which showcases the flexibility of the hybrid platform, but also includes some custom touches like a map on the homepage. We're thrilled with the new site!
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November 2018
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update
New Image Editor
We pushed up some changes to the image editor on Friday, November 30th. Please read our Supporting Documentation for more information.
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website launch
Ford Park Entertainment Complex - Beaumont, TX
Ford Park is a premiere sports, entertainment, and convention destination in Southeast Texas that features five world-class facilities on 221 acres. The latest addition is the launch of a new, hybrid website on a dark background that lets the event images do the talking! Be sure to check out the new fordpark.com!
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update
Sports Framework Functionality Updates
- Games database reorganized to be separated by pregame and postgame information.
- Schedule Page - now offering support for an AHL broadcast button to be included on the Schedule page. View on Iowa Wild.
- Player Cutouts module renamed to "Bumpers" to match the widget title for consistency and reorganized.
- All team sites have been transitioned to the new default page layout which allows for widgets to be added to the top and bottom of the page with content in between. Previously, text content items could only be used on text pages and widgets could only be used on widgets. Learn more
- Spotlight list content items now support a more info button.
- Style Guide Pages have been updated for all SPORTS by carbonhouse clients. Go to /style-guide on your site to view the changes.
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website launch
Flyers Skate Zone - PA and NJ
The Flyers Skate Zones consist of 4 locations in PA and NJ and were established to increase the opportunities for people in the Greater Philadelphia region to experience the sports of ice and in-line skating and hockey. The new Flyers Skate Zone website is on the hybrid platform, which allows them to feature all of their most important initiaves right on the homepage.
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October 2018
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website launch
Tacoma Dome - Tacoma, WA
The Tacoma Dome in Seattle, WA, which boasts one of the largest wood domed structures in the world, launched their new hybrid site today. The new tacomadome.org features a full width primary event, homepage map, interactive visitor guide, and carbonhouse Search.
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website launch
San Diego Gulls - San Diego, CA
We're proud to announce our newest team on the SPORTS by carbonhouse platform, the San Diego Gulls. Home opener is October 12, be sure to tune in!
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website launch
TD Garden - Boston, MA
TD Garden, home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises launched their new site today. The new TDGarden.com is built on the hybrid platform and features an intro panel, multiple levels of event promotion on the homepage, small actions for hoverstates, carbonhouse search, homepage and event alerts, separate parking buttons on events, and makes use of the events API. We are wicked thrilled to have TD Garden join the carbonhouse family of sites.
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September 2018
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website launch
Fiserv Forum - Milwaukee, WI
The new home of the Milwaukee Bucks, the Fiserv Forum, launched its brand new site today. FiservForum.com is a hybrid site with a fixed width slideshow and hierarchy of events on the homepage. The widget system available on each page of the site allows them to refresh the look of their site as often as they'd like. Congratulations to our friends at Fiserv Forum!
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website launch
Mercedes Platz - Berlin, Germany
Mercedes-Platz is the fourth site launched in the AEG Berlin family that includes Mercedes-Benz Arena, Eisbären Berlin, and the newly launched Verti Music Hall. This custom site features card functionality that allows the client to pull back the same list of information on multiple pages, reducing their workload and ensuring consistent copy and styling throughout the site. Their visitor guide includes powerful, user-friendly functionality, an interactive location map and the ability to notate open hours which automatically adds "open" or "closed" next to the listing based on the current time. See an example of the open/closed functionality in action here.
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website launch
Asolo Repertory Theatre - Sarasota, FL
Congratulations to Asolo Repertory Theatre on the launch of their brand new, carbonhouse site—the first to have a Tessitura TNEW 7 integration on the Showtime platform. Their integration includes a dynamic header and footer as well as a full navigation that updates in real-time with Showtime updates.
August 2018
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website launch
The BB&T Center - Sunrise, FL
Check out the newly redesigned BB&T Center website! We took advantage of BB&T Center's excellent branding by incorporating their circle graphic to draw users attention to events, interior pages, and nearby attractions. Their site also features a stunning interactive visitor guide, and an event database fed intro panel on the homepage.
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July 2018
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website launch
New Jersey Symphony Orchestra - NJ
We're excited to continue our relationship with the New Jersey Symphony Orchestra with the launch or their newly re-designed website. The fully custom site features the versitile cards system, an expanded calendar, and an additional musicians database. The site gives NJSO a new level of customization while maintaining unique branding.
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website launch
The Agora - Cleveland, OH
Congratulations to The Agora on the launch of their carbonhouse site.
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website launch
Coca-Cola Coliseum - Toronto, Ontario
Ricoh Coliseum has a new brand and a new site. The newly renamed Coca-Cola Coliseum was announced this morning along with the site launch. The new site shares the same familial framework as its sister venue, Scotiabank Arena, but with it's own branding. The site features an event hierarchy, two spaces for homepage promos within the event listing, and an event category filter. Check it out!
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update
Preview Events
Now you can preview the changes to your event as you go. Once you make a change to the event, a Preview link will appear at the top of the page in Showtime. See an example.
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website launch
Colorado Eagles - Loveland, CO
The newest team in the AHL, the Colorado Eagles, is also our newest client on the Showtime sports platform. Congrats on your new site and good luck on your inaugural AHL season!
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bug fixes
Site Editors can manage their profile
This is a bugfix where non-site admins did not have the ability to edit their own profile (i.e. change password). This is now available in same spot in Showtime but limited to their profile only without requiring Users permissions to be added.
June 2018
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website launch
TicketsWest - Spokane, WA
TicketsWest, is our newest ticketing site on the hybrid platform. The robust site features a Paciolan API integration, event merge capability, promo code search, and site-wide alerts. The preview slides on the homepage slideshow maintain a full-width impact while lessening the burden of tracking down extremely large images from promoters. Visit the new TicketsWest site.
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website launch
WestCoast Entertainment - Spokane, WA
A big welcome to our new client, WestCoast Entertainment! Their homepage features three tiers of events giving them greater flexibility in how many are displayed. When they're nearing their offseason, they can drop down to a few events without the homepage looking sparse.
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website launch
Verti Music Hall - Berlin, Germany
We're very proud to expand our relationship with long-time client, Mercedes-Benz Arena Berlin with a new website for their sister venue, Verti Music Hall. Verti's new, custom site features a full width homepage slideshow, a heirarchy of featured events, and social media section. Check out the new site at Verti-Music-Hall.de.
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website launch
The Ranch Events Complex - Loveland, CO
The Ranch Events Complex, which includes Budweiser Events Center, is our newest website on the hybrid platform. It features a transparent navigation on the homepage that allows them to maximize the space allowed for the homepage slideshow, making a very compelling first impression. Two promotional spaces on the homepage allow the Ranch to promote non event related initiatives. Check out The Ranch Events Complex's new site.
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May 2018
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feature
GDPR is here. Are you ready?
The General Data Protection Regulation (GDPR) compliance deadline is here. On May 25th, any business with a European web presence (including US businesses) will be required to comply with the new, stringent set of data privacy laws. Read more about available solutions.
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feature
Be in control of your own social links
All clients now have the ability to update their own social links. Contact the help desk for more information.
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feature
Update Team Settings
SPORTS by carbonhouse clients now have the ability to manage their own season. Schedule the season announce, customize in season and out of season messaging, and transition smoothly out of season as needed. Watch video
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website launch
Barbara B. Mann Performing Arts Center - Ft. Myers, FL
We're happy to announce the launch of the new Barbara B. Mann Performing Arts Hall site! The site effectively pulls in the colors of the Florida Southwestern State College colors, while still maintaining the composed design of a Performing Arts Hall.
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update
Meta Page Title Fields Now Available
Meta Page Title field now allows clients to provide an alternate meta title for SEO purposes than the Page Title field previously used. When a page is created it autopopulates with title entered but can be modified after. Example: Page Title is Broadway, but you want meta title for browser to be "Suntrust Broadway Series".
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update
Showtime Time Out Alerts
Session timeout is now implemented on Showtime. A dialog will now pop-up if a page has been open for a set amount of time and session is expiring. This will help prevent users from starting to work on content, only to find that they weren't logged in. Example
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update
Real-Time Stats Update
Converted Real-time stats widgets to use Google Real-time stats. Update provides better tracking of current mobile users than previous real-time stats solution.
April 2018
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website launch
Saint Paul RiverCentre - St. Paul, MN
We're so excited to announce the launch of a new, hybrid site for Saint Paul RiverCentre. The new site features a large, full width, homepage slideshow and branded promos which allow them to add any picture and the system will automaticallly brand it for them. Check out the new Saint Paul RiverCentre site.
More Info -
integration
Facebook shuts down RSVP List module
Similarly to our update yesterday regarding the Instagram feed being shut down, Facebook has also shut down the RSVP list that fuels the FanConnect widget many of our clients use on their event detail pages. In response, carbonhouse is proactively reaching out to our clients who have FanConnect and removing the FanConnect facepile from front end of client sites.
More Info -
integration
Facebook shuts down Instagram API
A new Instagram API was schedule to be released in July 2018 and carbonhouse had preemptively scheduled development time to address these changes in advance of the launch. However, as of today, Facebook has decided to shut down the feed early in the wake of the recent Cambridge Analytica scandal.
Moving Forward
- Hybrid Framework Clients: Remove the Instagram feed from any page on the site until the new feed is available.
- For our clients with custom sites that feature Instagram feeds on the site, please contact the help desk to discuss potential options.
Please note, this is ONLY for clients featuring the Instagram feed. If you have the Instagram icon on your site linking off to Instagram, your site will not be affected.
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March 2018
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website launch
Wharton Center - East Lansing, MI
We're so excited to launch the new website for our long-time client, the Wharton Center in East Lansing, MI. Their new site features a beautiful intro panel to welcome site visitors, large event calendar, and interactive visitor guide, all of which reflect their new branding while still maintaining the flexibility of the hybrid design. Take a look!
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website launch
Red Rocks - Denver, CO
The website for the iconic Red Rocks Amphitheatre has been converted to the Showtime platform!
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website launch
Fox Theatre - Atlanta, GA
Congratulations to Fox Theatre on the launch of their brand new, carbonhouse site.
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website launch
Columbus Association for the Performing Arts - Columbus, OH
carbonhouse is proud to welcome the Columbus Assocation for the Performing Arts (CAPA) to the carbonhouse family! Check out the brand new CAPA site!
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feature
Event Review Link
Need to share your event detail pages with a promoter before publishing them? We've developed a solution that allows you to quickly create shareable links, set expiration times, and control canceling the link if you need. Check out this video for an example.
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website launch
Altria Theater - Richmond VA
Long-time carbonhouse client, SMG's Altria Theater, launched their newly redesigned carbonhouse site. Take a look!
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website launch
Gila River Arena - Glendale, AZ
Gila River Arena and the Arizona Coyotes join the carbonhouse family.
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February 2018
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feature
Pages - New Social Features
Pages now include the option to assign a thumbnail that is included in meta data for search engines and social sharing (Facebook, Twitter). Also Twitter Cards are now enabled for Pages, like we currently have on Events and News. Where to add image.
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update
Sports platform - Game If Necessary
Going to the playoffs? Sports by carbonhouse platform now offers the option to add "*If Necessary" to individual games, wherever they are listed throughout the site. Simply check the box by If Necessary on the Games summary tab.
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integration
Waze Now an Option for Traffic Dashboard Widget
Keep an eye on traffic backups or accidents for your fans heading to your venue by using our Showtime dashboard traffic widget. Now with two options: Google Maps and Waze Traffic Maps. Add traffic widget, select Waze to view traffic around your venue.
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website launch
Spectrum Center - Charlotte, NC
carbonhouse's hometown venue, the Spectrum Center, launched their new site!
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website launch
Nationwide Arena - Columbus, OH
carbonhouse launches new website for Nationwide Arena in Columbus Ohio. Home to the Columbus Blue Jackets.
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website launch
Virginia Credit Union LIVE! - Richmond, VA
carbonhouse welcomes the launch of Virginia Credit Union LIVE!
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feature
Showtime Dashboard Launched - New!
Say hello to the new Showtime Dashboard! Build your customizable and unique Dashboard with our many widget-based resources.
January 2018
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website launch
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update
Copy Event Functionality Added
Clients now have the ability to copy existing events and all event data (including media). This is especially handy for those clients that have resident teams. Just create the first event and on the Options tab click the "Make A Copy" button at the bottom to replicate the entire event. Building out a full season has never been so easy!
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update
Media Gallery List View Update
Now get all of the same editing options on list view that you have on grid view! View, edit, trash all from the list view.
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feature
Facebook Image Feature - New!
Facebook now wants larger images when sharing an event page. So we are making it easy for clients by automatically featuring the larger event slideshow image—instead of previously the smaller thumbnail. We are also getting a bit more technical by adding open graph image sizes within the event meta properties allowing quicker processing by facebook.
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update
Navigation Title Auto Complete
Creating a new page? Navigation Titles now auto-complete when creating a new page. If a client changes navigation title or saves, then auto-complete discontinues. See what we mean here.
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update
Today Added to Date Selector
Making adding an event today even easier with a TODAY button within the showtime 'date selector.' View an example of this update here. Client Requested Update
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update
Past Events - Now ordered by most recent
Taking forever to scroll down to get to that most recent event in past events listing in Showtime? No more. The order is now listed with most recent first. Client Requested Update
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bug fixes
Overlay - Edit Image Fixed
The edit button on an image assigned within overlays in showtime is fixed.
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bug fixes
Removing Related Media
Delete is now added to allow clients to remove related media from a showtime Media Items Related field.
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update
Bigger, Faster
We want to make sure our clients have the most powerful and fastest websites. To that end, we have completed our server migrations to the latest and greatest servers that's out there - AWS C5. Enjoy!
December 2017
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website launch
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update
Add photo to your profile
Tired of default image? Now under profile, you can add your own image.
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website launch
November 2017
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website launch
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website launch
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website launch
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website launch
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update
Updated Media Manager to notify if images are larger than 1MB
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update
Updated Showtime to find Friendly URL feature more easily
October 2017
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update
Update Client Contact Information
We strive to make sure that we are communicating to our clients properly and promptly. To that end, please take the time and update your contact information.
More Info