Hosting and support, in-house.
Ongoing design assistance for new features, content refreshes and website upgrades — so your site keeps evolving alongside your seasons, programming and brand. Built for Arts & Venues by an in-house team of developers, designers and client services.
Designed to support the moments that matter.
Built for High Traffic
Designed to support surges of fans, patrons and visitors hitting a single event page during on-sales, announcements, renewals, season launches and other high-demand event traffic.
Redundancy & Failover
Multi-zone environments engineered for resilience during unexpected traffic spikes and event-day demand.
Fast, Consistent Load Times
Smart caching and tuned performance help keep your site quick year-round, not just on quiet days.
Fully Managed & Monitored
No servers to maintain, no patches to apply — our team handles the heavy lifting so yours doesn't have to.
A team built for Arts & Venues.
Our support team includes developers, designers and client services — all focused exclusively on Arts & Venues. You're supported by people who understand event data, ticketing updates, premium seating, subscriptions, season rollouts and patron communications shaped around marketing, box office, communications and content teams.
Ongoing Technical Support
Ongoing support is included in your hosting & support retainer — reach out as often as you need. Hourly billing only applies when requested work falls outside your agreed scope.
Dedicated Team
Fluent in Arts & Venues workflows, ticketing systems and event operations.
Developer-Level Help
For anything beyond standard CMS use — we go deep when you need it.
Design Assistance
For graphics, content layout and marketing updates.
Fast Response Times
Tuned to the pace of live events. Show day means show day.
Clear Communication
Real humans who know your account — not a rotating ticket queue.
For your whole team, anytime.
New team member? Complex CMS task? Seasonal refresh? We provide unlimited training so your entire staff stays confident — not just at launch, but throughout the full lifecycle of your site.
Live Training Sessions
Scheduled 1-on-1 or group training sessions covering anything in the platform.
Video Library Access
Comprehensive library of recorded training videos and walkthroughs.
Ongoing Webinars
Regular webinars introducing new platform features and content updates.
Onboarding for New Staff
Dedicated onboarding sessions so new team members get up to speed quickly.
Frequently asked questions.
One monthly fee. Everything included.
Your hosting, support, security, CMS updates and training are all included in a single predictable cost — no add-ons, no surprise billing, no “per incident” charges.
Talk to us about hosting