Accessibility support for Arts & Venues websites.
carbonhouse websites are built with WCAG 2.2 AA best practices in mind and shaped for the realities of event-driven content. Accessibility is a shared responsibility across platform, design, development and the marketing, box office, communications and content teams who manage the site every day.
Shaped by years of Arts & Venues work.
Our approach is informed by years of building websites for arenas, stadiums, performing arts centers, theaters, convention centers and multi-venue organizations.
Accessibility, tuned to live events.
Accessible Event Discovery
Event listings, calendars and Event Detail Pages are structured so screen readers, keyboard navigation and assistive technologies can scan, browse and navigate upcoming shows — designed for fast scrolling, date filtering, recurring events and last-minute updates.
Accessible Ticketing Journeys
Whether your venue uses AXS, Ticketmaster, Tessitura, Paciolan, AudienceView or another provider, we support accessible pathways through to the ticketing hand-off — buttons, focus states, modal interactions, inventory messaging and responsive behavior.
Venue-Specific UI Patterns
From parking maps to seating charts to premium seating microsites, we apply accessibility best practices to the unique UX patterns venues rely on.
Assistive-Tech First Testing
Accessibility is an ongoing process integrated into our QA workflows, with real assistive-tech testing at every release — and shared responsibility across platform, design, development and your team's content.
The carbonhouse five-stage system.
A consistent methodology for building accessible event-first websites.
- 01
Sitemap
Review of best practices, including recommendations for web accessibility sections and content.
- 02
Design
Striving to meet AA contrast levels to support visitors with low vision or color blindness.
- 03
Development
Coding that supports an accessible web. Post-development review with industry-accepted screen-reading tools.
- 04
Training
Training and review of accessibility tools and the shared content responsibilities your team manages every day.
- 05
Ongoing
Guidelines evolve. We stay current and share updates with our clients continuously.
Frequently asked questions.
Accessibility takes on a different meaning in live entertainment.
Patrons and visitors need fast answers. Accessibility has to work in real time around live event content.
That's why arts organizations, PACs, orchestras, theaters, presenters, cultural organizations, arenas, stadiums and convention centers partner with carbonhouse for event-first websites where event discovery is straightforward and ticketing journeys are built with accessibility best practices in mind.
Talk to us about accessibility